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At Ithonga Consulting, our mission is to provide top-notch IT consulting services to small businesses. We strive to help our clients optimize their technology solutions to improve efficiency and productivity.

Effective Date: 21/07/2025

Ithonga Consulting ("we," "our," "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") or use our services. Please read this policy carefully.

1. Legal Jurisdiction

This Privacy Policy is governed by the laws of the Republic of Panama, in accordance with Law 81 of 2019 on Personal Data Protection. However, we recognize and align with international data protection standards, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), for our global audience.

2. Information We Collect

When you interact with us, we may collect the following information:

• Personal Information: Name, email address, telephone number, business name, business type, and details about your business problem or inquiry.
• Payment Information: When making purchases, payment details are processed securely through third-party providers such as Stripe and PayPal. We do not store credit card information.
• Usage Data: Information about how you access and use the Site, including your IP address, browser type, operating system, pages viewed, and referring URLs.
• Cookies and Tracking Technologies: We use cookies and similar technologies to analyze website traffic and improve user experience. This includes third-party tools such as Google Analytics.
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3. How We Use Your Information

We may use your information to:

• Provide, operate, and maintain our services.
• Process payments and fulfill transactions.
• Respond to inquiries and provide customer support.
• Improve and personalize user experience.
• Send marketing and promotional communications (with your consent where required by law).
• Analyze trends and monitor website usage.
• Comply with legal obligations and enforce our terms.
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4. Disclosure of Your Information

We may share your information with:

• Service Providers: Third parties who perform services for us (e.g., payment processors, email marketing platforms, automation tools such as Airtable and n8n).
• Legal Requirements: If required to comply with applicable laws or respond to lawful requests.
• Business Transfers: In connection with a merger, sale, or acquisition.

We do not sell your personal information.

5. International Data Transfers

As a globally accessible service, your information may be transferred to, stored, and processed in countries outside of your jurisdiction. We ensure appropriate safeguards are in place, including standard contractual clauses where applicable.

6. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access to the personal information we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing.
• Data portability.
• Withdraw consent (where applicable).
• Lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at info@ithongaconsulting.com.

7. Cookies and Tracking

We use cookies for functionality, analytics, and marketing purposes. You can manage your cookie preferences through your browser settings.

8. Cookie Policy

Effective Date: 21/07/2025

This Cookie Policy explains how Ithonga Consulting ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our website at [Insert Website URL] ("Website"). It explains what these technologies are, why we use them, and your rights to control our use of them.

(Cookie policy details remain as written above)

Effective Date:21/07/2025

These Terms of Service ("Terms") govern your access to and use of the Ithonga Consulting website and services (collectively, the "Services"). By using our Services, you agree to comply with these Terms. If you do not agree, please do not use our Services.

1. Use of Services

You agree to use our Services for lawful purposes only. You shall not use our Services in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use.

2. Intellectual Property Rights

All content on the Site, including text, graphics, logos, and software, is the property of Ithonga Consulting or its licensors and is protected by international copyright, trademark, and other intellectual property laws.

3. User Content

You retain ownership of any content you submit but grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content for the purpose of operating our Services.

4. Disclaimers

Our Services are provided "as is" without warranties of any kind. We do not guarantee that the Site will be error-free or uninterrupted.

5. Limitation of Liability

To the maximum extent permitted by law, Ithonga Consulting shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Services.

6. Governing Law

These Terms are governed by the laws of the Republic of Panama. Any disputes shall be subject to the exclusive jurisdiction of the courts in Panama.

7. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Effective Date."

8. Contact Us

For questions regarding these Terms, contact us at:

Ithonga Consulting Email: info@ithongaconsulting.com
Jurisdiction: Republic of Panama